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Cookies Policy
This Cookies policy explains what cookies are and how we use them. You should read this policy so you can understand what type of cookies we use, the information we collect using cookies and how that information is used. For further information on how we use, store and keep your personal data secure, see our Privacy policy.
This Policy also tells you what your rights are in relation to the personal data you give to us. If you have any questions about this Cookie policy please contact:
Cookies are small files containing a string of characters which we store on your computer or mobile device when you visit the Sites. When you visit the Sites again, the cookies allow us to recognise your browser. Cookies may store your preferences and other information but cannot read data off your hard disk or read cookie files created by other sites.
Cookies set by a website owner are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the Sites (i.e. advertising, social media functions and analytics). Third parties that place cookies on the Site control the personal data they collect about you and are likely to be considered "data controllers" under European law. You are encouraged to read their privacy policies to understand their data processing activities, policies and procedures.
We use cookies for a variety of reasons. Cookies make it easier for you to log on to and use the Sites during visits. The aggregate information collected permits us to analyze traffic patterns and target the interests of our users. This helps us provide you with a better experience by improving the content and making our Sites easier to use.
There are 4 varieties of cookies which operate on our website:
1. The essentials
Some cookies are essential for you to be able to experience the full functionality of our site. For example, these cookies allow you to log-in to your member account and add products to your basket and checkout securely. Without these cookies, some parts of our site just won’t work as they should.
2. The customisers
These cookies (also called functional cookies) allow our site to remember your preferences, helping you to customise your experience on our site. That way we can remember you when you return to our site and provide you with support while you are browsing for life improvement inspiration.
3. The performance improvers
These cookies tell us about how you use the site and they help us to make it better. For example, these cookies count the number of visitors to our website and see how visitors move around when they are using it. This helps us to improve the way our site works, for example, by ensuring that users find what they are looking for easily.
4. The targeters
These cookies (also called advertising cookies) are used to deliver advertised content which is relevant to you and they can be used to track the effectiveness of our ad campaigns on third party websites. These cookies are placed on our site by our third party service providers and they may remember your web browsing activity and may be used to understand about your demographics, such as age and gender. Only anonymized information is captured and used and the purpose is to provide you with content which is relevant to you.
We use cookies to enhance your browsing experience by:
- Recognising when you log in and any preferred settings.
- Giving you a browsing experience that is unique to you and to serve you content which we believe improves your site experience.
- Analysing how you use our site which helps us to troubleshoot any problems and to monitor our own performance.
Within your browser, you can choose whether you wish to accept cookies or not. Different browsers make different controls available to you. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times, or those from providers that website owners use i.e. third party cookies, or those from specific websites. Each browser’s website should contain instructions on how you can do this.
If you block cookies on our website, you may be unable to access certain areas of our website and certain functions and pages will not work in the usual way.
We may update this policy from time to time. If we make significant changes we will let you know but please regularly check this policy to ensure you are aware of the most updated version.
This Cookie policy was last updated on 11th November 2019.